Society Maintenance Request
Resident complaints resolved. Management accountable.
I build resident portal, maintenance tracking, and facility management systems for housing societies, gated communities, and property management companies — creating the accountability that WhatsApp groups lack.
Where are you right now?
I build your property portal, CRM, and lead management systems — everything a serious buyer or investor expects — so you project credibility and professionalism from your very first listing.
Build from scratchAutomate your sales pipeline, track every lead from inquiry to closure, and manage society operations — all from one platform your team will use every day without you having to chase them to update it.
Expand your operationsVOICES // FROM THE FIELD
Residents raise maintenance requests on WhatsApp. We have 200 residents and 12 WhatsApp groups. Nothing gets tracked.
The building committee asked me how many maintenance requests were completed last quarter. I had no idea.
Water tank cleaning was 3 months overdue because nobody was tracking the schedule.
SYSTEMS // BUILT FOR REAL ESTATE
● Live demos · 1 system
Resident complaints resolved. Management accountable.
○ Buildable · 7 systems
Builders pay ₹500–2,000 per lead to portals for enquiries on their own projects — and the portal keeps the lead data, not the builder.
New hires spend their first week waiting — for a laptop, for a login, for someone to tell them what to do — and many quietly start looking elsewhere within 30 days.
Leads are managed in individual sales rep spreadsheets — when a rep leaves, the company loses all lead history; when management asks for a pipeline update, it takes half a day to compile.
Generic CRMs (Zoho, HubSpot) take 3 months to configure to your workflow and your team still uses Excel alongside because the CRM does not match how you actually sell.
Payroll takes 3 days every month because the HR team manually calculates each employee's salary in Excel, checks attendance sheets, and types out payslips in Word.
Maintenance dues are tracked in Excel, complaints go to WhatsApp groups, accounts are managed in a personal Tally instance the treasurer controls, and the committee has no real-time view of society finances.
D2C brands pay 20–35% commission to Amazon and Flipkart and receive no customer data — every sale goes to the marketplace, not to the brand's own customer relationship.
RERA
Real Estate Regulatory Authority — maintenance handover, defect liability, and society formation compliance
Society Registration Act
Housing society registration, audit, and AGM compliance under state cooperative society laws
Fire Safety NOC
Annual fire safety compliance for residential towers — fire extinguisher service, fire drill documentation
Lift Safety Act
State-level lift inspection and certification compliance for residential buildings
STP / OWC Compliance
Sewage Treatment Plant and Organic Waste Converter maintenance and compliance documentation
Municipal Property Tax
Building property tax compliance and society maintenance fund documentation
My systems are built with these frameworks in mind. I can't provide legal advice, but I build the tools that make compliance trackable.
INVESTMENT // WHAT IT TYPICALLY COSTS
TYPICAL SYSTEM FOR REAL ESTATE
₹80K – ₹2L
one-time build · price estimated after scoping
Maintenance from ₹12,000/month after delivery
THE ROI CASE
Unresolved maintenance complaints are the #1 cause of resident escalations to RERA. A system that creates transparency reduces disputes and protects the managing committee from liability.
Transparency → fewer resident escalations → lower legal exposure
A system that logs, assigns, tracks, and closes maintenance requests — with photo evidence at every step.
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